Dishplayer 942 Near Miss
May 12, 2005
I was all set for some prime HDTV PVR action last night — I was serious when I said that the latest DirecTivo software update was the last straw, and I went ahead and signed up for Dish.
It’s really a no-brainer, at least once I decided that the DirecTivo was an orphan stepchild and was never likely to get the full current Tivo suite of functionality.
I also wanted HDTV PVR support (for more than my locals), so that left me with Cable (not gonna happen), The HDTivo (too much $$ for too many bugs) and Dishnetwork’s Dishplayer 942 (still too many bugs, possibly, but far less $$ for a new subscriber).
Dish’s recent acquisition of another 10 HD channels from Voom’s demise made it even sweeter.
I also needed another basic satellite receiver to take my MCE 2005 box to dual tuners, which I could also acquire in a new subscriber deal, vs. another $100 to DirecTV.
All netted out, for a bit of upfront cash ($250 to lease a Dish 942, plus activation fees (rebated on the bill), I could go from single definition two-tuner DirecTivo on my HDTV, and a single tuner on my MCE box to an dual-tuner (plus an OTA HD tuner) HD PVR on the HDTV, and dual tuners on the MCE box for within a couple dollars of the same monthly fee. Content pretty much the same, except 14 channels of satellite HD, plus my local HD stations.
Yep, a no-brainer, except that I’d forgot how Dish does business…
As I said, I was all set — my install was due yesterday, and I figured a few hours later, I’d finally be enjoying some HD in my living room.
The installer showed — an hour early, even, and was a great guy, and very sharp. Everything went well until he got ready to install the 942, and asked me where it was…
“Um… I don’t think you’ve brought it in yet…”
“We don’t bring 942s — they should have shipped it to you. Our work order says it’s on-site.”
Well, I hadn’t received a thing. What’s more, apparently on an initial install, if they can’t install all of the receivers, they’re not allowed to install any — so the other recievers (which were on the truck) coudn’t be installed either.
So they rescheduled me for the next available appointment (exactly a week later) and went away. Sure enough, 3 hours later (allowing time for a cranky phonecall to Dish HQ, where they ‘splained that they scheduled the install 6 days after I ordered, but waited 4 days to ship the receiver), UPS deposited the new Dish 942 on my doorstep.
It looks nice sitting on the equipment shelf, anyway. I’ll have to report back on how it actually works.
Welcome to Dishnetwork…