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Telcos not getting it, Part II

April 24, 2003

Bryce Yehl recounts having gotten a new AT&T Wireless GSM phone complete with a SIM not in his area code.

I had a similar experience about 10 days ago; AT&T wireless managed to get my area code, but put it in one of the few exchanges that is a long distance call from everywhere else in Dallas, including from my home. 

When I sent out the second “I have a new number” e-mail in a week with an explanation, several friends wrote me about similar experiences.

Isn’t it funny how the same company can seem to figure out that it’s a long distance call when you use them for a long distance carrier?

Sheesh….



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